Privacy Policy

Industrial Networking Solutions (INS)
Privacy Policy

Effective Date: July 1, 2025
Last Revised: June 2026

Industrial Networking Solutions, Inc. ("INS," "we," "us," or "our") respects the privacy of everyone who visits our website or uses our webstore. This Privacy Policy explains what personal data we collect, how we use and protect it, with whom we share it, and what choices and rights you have.

This policy applies to personal data collected through our website at www.industrialnetworking.com and our webstore (collectively, the "Site").

1. Information We Collect

When you register as a customer or make a purchase, we collect:

  • Contact and account information: name, company name, address, phone number, and email address
  • Financial and billing information: billing name, billing address, and credit card number (processed securely through a third-party payment processor)
  • Login credentials: username and password

When you visit our Site, we may also collect:

  • Technical data: IP address, browser type, and pages visited, used to diagnose technical issues and improve Site performance
  • Cookie and tracking data: information collected through cookies and similar technologies, subject to your cookie preferences (see Section 8)
  • Aggregate usage statistics: non-identifying, aggregated data about Site traffic and usage patterns

We collect only the personal data that is adequate, relevant, and reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To process and fulfill your orders and manage your account
  • To contact you about your orders, account, or customer service needs
  • To send marketing communications, such as promotions, product updates, and newsletters — only where you have opted in or where otherwise permitted by law
  • To display relevant advertisements on other websites to previous visitors of our Site (remarketing), subject to your cookie preferences
  • To improve and administer our Site and webstore
  • To manage our referral partner relationships (see Section 4)
  • To comply with legal obligations

We do not process your personal data for purposes that are incompatible with these stated purposes without first obtaining your consent.

3. Financial and Billing Information

All financial and billing information collected through the Site is used solely to process your purchases. We do not use billing information for marketing or promotional purposes. Credit card processing is managed by a third-party payment processor that is contractually prohibited from storing, retaining, or using your payment information for any purpose other than completing your transaction.

4. How We Share Your Information

We do not sell your personal data. We do not share your personal data with third parties except in the following limited circumstances:

  • Payment processing: We share billing and payment data with our third-party payment processor solely to complete your transactions.
  • Referral partners: INS has referral relationships with third-party companies and individuals ("Referral Partners"). If you become a customer through a Referral Partner, INS and that partner may share your contact information to establish your identity as a shared customer and to calculate referral fees. This sharing is governed by our Terms of Service.
  • Service providers: We may share data with vendors and service providers who assist us in operating the Site and delivering services, under written agreements that restrict their use of the data to the purposes for which it was shared.
  • Advertising and analytics partners: Subject to your cookie preferences, we share data with advertising and analytics partners (including Google) to support remarketing and Site performance measurement. See Section 8 for how to manage these preferences.
  • Legal requirements: We may disclose information when required by law, court order, or governmental authority, or when we reasonably believe disclosure is necessary to protect our rights or the safety of others.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, customer data may be transferred as part of the transaction, subject to confidentiality obligations.

5. Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal data, including:

  • Right to know: Request confirmation of whether we are processing your personal data and obtain a copy of it in a portable, readable format.
  • Right to correct: Request that we correct inaccuracies in your personal data.
  • Right to delete: Request that we delete personal data we have collected from or about you, subject to certain exceptions.
  • Right to opt out: Opt out of the processing of your personal data for targeted advertising or profiling that produces significant effects concerning you. (We do not sell personal data.)
  • Right against discrimination: We will not retaliate against you or treat you differently for exercising any of these rights.

These rights may be subject to limitations under applicable law. We will respond to all verifiable requests within the timeframes required by law.

6. How to Submit a Privacy Request

You may submit a request to exercise your privacy rights using either of the following methods:

We will respond within 45 days of receiving a verifiable request. If additional time is needed, we will notify you within the initial 45-day period. Responses are provided free of charge for up to two requests per year per person. We will not require you to create a new account to submit a request.

If we decline your request, we will provide written notice explaining our reasoning and how you may appeal the decision.

7. Appeals

If you disagree with our response to a privacy request, you may appeal by contacting us through the methods in Section 6 and including "Privacy Appeal" in your message. We will review your appeal and respond within a reasonable time. If your appeal is denied, we will inform you of any further recourse available under applicable law, including how to contact the relevant state authority.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies. When you first visit, a cookie consent banner gives you the ability to choose which categories of cookies to allow:

  • Necessary: Required for the Site to function. These cannot be disabled.
  • Preferences: Enable the Site to remember your settings and preferences.
  • Statistics: Help us understand how visitors interact with the Site through anonymized analytics.
  • Marketing: Used to serve targeted advertisements, including remarketing through Google Ads, based on your browsing activity.

You can update your cookie preferences at any time by clicking the cookie settings option on our Site. Disabling Marketing cookies will opt you out of targeted advertising and remarketing. You may also manage browser-level cookie settings or use the Google Ad Preferences tool.

Data collected through cookies is handled in accordance with this Privacy Policy and, where applicable, our advertising partners' own privacy policies.

9. Marketing Communications

If you subscribe to our newsletter or opt in to marketing communications, you consent to receive promotional emails from INS. You may opt out at any time by:

10. Data Security

We implement reasonable technical and organizational security measures designed to protect the confidentiality, integrity, and accessibility of your personal data. These include Secure Socket Layer (SSL) encryption for data transmission, secure server infrastructure protected by firewalls, third-party credit card processing through a certified payment provider, and unique login credentials required for account access.

No method of data transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

11. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy and to meet our legal, accounting, or reporting obligations. When personal data is no longer needed, we take steps to securely delete or de-identify it.

12. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will promptly delete it. If you believe we may have such information, please contact us using the methods in Section 13.

13. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy from time to time. Your continued use of the Site following any update constitutes your acceptance of the revised policy.

14. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Industrial Networking Solutions

websales@industrialnetworking.com

www.industrialnetworking.com/contact-us/

(800) 889-1461

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