Enterprise Service
Custom Managed Network Services
Tailored network oversight that scales with your business.
Every organization’s network is unique. INS creates flexible managed service packages tailored to your operational needs, whether that means managing specific network components, devices, or locations. Our custom managed network services let you focus on your core business while we handle monitoring, maintenance, and performance optimization for the parts of your network that matter most.
With tailored managed services, you can combine INS expertise with your in-house team, enabling modular network operations support that scales as your business grows. From targeted partial network management services to full-spectrum OT and enterprise oversight, our approach ensures reliable, secure, and efficient network performance without overextending resources.
Industrial and enterprise networks today combine operational technology, IoT endpoints, and enterprise IT systems, creating a complex ecosystem that requires constant oversight. Even minor configuration errors, firmware gaps, or connectivity issues can lead to costly downtime, security vulnerabilities, and compliance risks. INS Custom Managed Network Services provide targeted, scalable support that addresses these challenges, letting your teams focus on business-critical priorities.
Why Choose a Custom Managed Model
Every industrial or enterprise network has unique needs, and a one-size-fits-all approach can leave gaps or waste resources. With INS Custom Managed Network Services, you can select the specific systems, devices, or sites that require ongoing oversight, giving you precise control over your network support.
Benefits of a custom-managed approach include:
Targeted Management
Focused support on critical network segments, high-value assets, or specific-locations without paying for unnecessary full-scope coverage.
Scalable Coverage
As your operations grow, easily expand the managed scope to include additional devices, sites, or services without disrupting existing workflows.
Cost Efficiency
By tailoring services to your exact needs, you can reduce overhead while maintaining enterprise-grade network reliability and security.
Organizations with geographically dispersed operations often struggle to maintain consistent network performance across multiple sites. By selecting custom managed network services, you can target oversight to high-risk or high-value locations, ensuring mission-critical systems remain operational while reducing overall management costs.
Example Areas of Custom Management
INS’s custom-managed network services give you the flexibility to choose which aspects of your industrial or enterprise network require ongoing oversight. From critical devices to wireless networks, our modular approach ensures your support is precise, efficient, and aligned with your operational priorities.
How INS Works With Your Team
INS Custom Managed Network Services are designed to integrate seamlessly with your existing IT and OT teams, creating a collaborative model that enhances network performance, security, and operational efficiency. Rather than replacing internal expertise, we act as an extension of your organization, providing targeted support where it’s needed most.
From the outset, INS establishes a structured workflow that defines responsibilities between your internal teams and our managed service engineers. This ensures that monitoring, maintenance, and incident response are coordinated efficiently, minimizing overlap while maintaining accountability across every device, segment, and site.
INS keeps your team informed with actionable insights, real-time alerts, and scheduled performance reviews. Our dashboards and reports provide clear visibility into device status, connectivity health, firmware updates, and lifecycle milestones. This transparency allows your team to make informed decisions, plan asset refreshes, and prioritize critical network segments without guesswork.
When issues arise, INS provides a structured escalation path to ensure fast resolution. Our certified field engineers can be dispatched to resolve on-site problems, ranging from antenna misalignment to device failures, while our helpdesk provides immediate troubleshooting support. This collaborative approach ensures minimal disruption to operations, even for complex or distributed networks.
Whether your team manages partial network segments, critical OT devices, or full enterprise infrastructure, INS adapts its support to your operational processes. Custom-managed packages can align with existing deployment schedules, maintenance windows, and compliance protocols, ensuring seamless integration without adding unnecessary complexity.
Beyond monitoring and maintenance, INS empowers your team with insights and training recommendations. By sharing best practices for device management, firmware updates, and security monitoring, we help your organization build internal knowledge while reducing dependency on external support over time.
Clear Roles & Responsibilities
Proactive Communication & Reporting
Rapid Escalation & Field Support
Flexible Integration With Internal Workflows
Shared Knowledge & Enablement
FAQs
Which parts of a network can INS manage under a custom package?
INS can manage a wide range of network components, including:
- OT network devices, industrial routers, and gateways
- Cellular and wireless infrastructure (LTE/5G, fixed or fleet deployments)
- Firmware, patch, and security updates
- Data usage and SIM monitoring
- Reporting and compliance documentation
Can custom managed services integrate with my existing IT/OT teams?
Yes. INS is designed to act as an extension of your internal teams, providing coordinated support, clear workflows, and real-time reporting while allowing your staff to maintain control over core operations.
How does INS ensure network security in a custom-managed setup?
INS applies enterprise-grade security measures, including firmware updates, patch management, configuration oversight, and proactive monitoring. Even when managing only part of your network, we ensure that connected systems comply with security best practices and regulatory standards.
Can I scale my custom managed service package over time?
Absolutely. Custom managed services are modular and flexible, allowing you to expand coverage to additional devices, sites, or network segments as your operations grow or your requirements change.
What reporting and visibility will I receive?
INS provides detailed reports on device status, network performance, connectivity health, and compliance milestones. This visibility supports operational decision-making, audits, and lifecycle planning for all managed assets.
Build Your Managed Service Package
With custom managed network services from INS, you can combine proactive monitoring, field support, and device lifecycle visibility into a service plan that fits your exact operational requirements. Whether you need oversight for specific OT network segments, wireless connectivity, or security and firmware management, INS tailors support to your business, scaling coverage as your operations grow.
Partnering with INS ensures you gain:
- Targeted support for the systems that matter most
- Reduced operational risk and downtime
- Clear visibility into network performance and asset status
- Flexible, vendor-agnostic solutions that evolve with your infrastructure