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Customer Service | Returns and Cancellation Information
Contact | Website Terms of Service | Sales Tax | Ordering | Shipping | Returns & Cancellations | International | Security | Privacy Policy | Support & Engineering |
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RETURN POLICY
INS requires that you contact us for a Return Authorization Number (RMA) prior to returning any material. Returns, if authorized, must occur within 90 days of purchase. A minimum 20% restocking fee will be applied on all returns (subject to inspection), and any product that is damaged or not in original packaging may not be accepted.
TO COMPLETE A RETURN
You must contact our office at 800-889-1461 for assistance.
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CANCELLATION POLICY
If canceling an order that has not yet shipped, a cancellation fee may apply for non-stock, special-order items. In addition, a 5% surcharge will apply to the cancellation of credit card purchases if the credit card has already been charged.
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